TenderNest

1. Information We Collect

• Account information: your name, email address, and password (stored as a secure hash — never plain text)
• Profile: an optional avatar image you choose to upload
• Content you create: text notes, photos, and voice recordings you send or receive
• Connection data: which other users you are connected with inside the app
• Billing information: if you subscribe to a paid plan or buy a message pack, our payment processor Stripe handles your payment details directly. We only receive a Stripe customer reference and your subscription status — we never see or store your card details

2. How We Use Your Information

• Solely to provide and operate TenderNest
• To deliver notes and media between you and users you are connected with
• To send password reset emails — the only transactional email we send
• To process payments and manage subscriptions, if you choose to purchase a paid plan or message pack

We do not use your data for advertising, profiling, or analytics sold to third parties, and we have no purpose for your data beyond running the app.

3. Data Sharing

We do not sell or rent your personal data, and we do not share it with advertisers, analytics platforms, or data brokers. If you make a purchase, the payment details needed to complete it (such as your name, email, and card information) are shared directly with our payment processor, Stripe — we never see or store your full card details ourselves. The only other exception is if we are required to disclose information by a valid legal order or applicable law.

4. Data Storage & Security

• Your data is stored on secured servers
• Passwords are hashed and never stored or transmitted in plain text
• Media files (photos and voice notes) are stored in access-controlled storage

5. Push Notifications

If you grant permission, we use your device's push notification token to deliver in-app alerts such as new notes, connection requests, and nudges. This token is stored securely and used solely to deliver notifications to your device. You can revoke notification permission at any time through your device settings, or manage notification preferences within the app.

6. Your Rights & Data Deletion

• You can delete individual notes and media from within the app at any time
• You can delete your account and all associated data from within the app
• You can also request full data deletion by contacting us at info@tendernestapp.com

Upon deletion, your data is permanently removed from our systems.

7. Contact

If you have any questions about this Privacy Policy, please contact us at info@tendernestapp.com.